Challenge
This Baltimore-based non-profit organization was outgrowing their existing shared remote desktop environment which was limiting user productivity and causing administrators to spend a lot of valuable time on support issues. The lack of suitable resources was leading to employee dissatisfaction, as technical difficulties kept the staff from performing their duties effectively. Essentially, the organization’s existing environment was no longer working for them.
Solution
As their IT services provider, DP Solutions (DPS) uncovered these issues during quarterly Virtual CIO planning sessions and brought the idea of Virtual Desktop Infrastructure (VDI) to the table. DPS provided the company with very detailed information and guidance on how a VDI solution would work within their infrastructure and walked them through cost-benefit discussions.
